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When does the sale start?

The sale starts at 9am AEDT on Friday, 15 November 2024. but, with VIP early access, you'll be able to shop the sale from 6pm AEDT on Thursday, 14 November 2024.

What can I expect during the sale?

Get ready for pure chaos...in the best way possible! With up to 70% off storewide, this is your chance to grab everything you've been eyeing – but be warned: the best deals will disappear faster than your kids' snacks! So, make sure your wishlists are primed, and limber up those checkout fingers. It’s every busy parent’s dream sale, but with bargains this good, it's going to feel like a marathon of speed-clicking!

How long will it take to ship my order?

Usually, we're shipping superheroes, zipping orders out the same day if you order before 2pm – but Black Friday has us working in turbo mode! With the tidal wave of orders, our team is working at superhuman speed to get everything out the door. You can expect in-stock items to be dispatched within 5 business days. We’ll keep you updated with a shipping confirmation email (complete with tracking info!) so you’ll know exactly when to start watching the mailbox like a hawk.

What if an item says pre-order? Can I still buy it?

Absolutely! You can still snag that pre-order item at the discoutned price, but here’s the scoop: we’ll ship your entire order together once the pre-order item arrives and is in stock. So if patience isn’t your strong suit (and you want those in-stock goodies ASAP), we recommend placing two separate orders to avoid waiting. That way, your essentials will be in your hands sooner, and the pre-order item will be on its own VIP journey straight to you!

If I forget something, can you combine my orders?

Unfortunately, no can do! With the Black Friday frenzy, our warehouse is running like a well-oiled (and very busy) machine. Each order is zooming through on its own track, so we can’t combine them once they’re placed. But hey, look on the bright side – you’ll get double the happy mail!

Do I have to pay for shipping?

Good news: if your cart hits over $149, we’ll throw in free standard shipping! For orders under $149 or if you’re craving express shipping, there’s a small fee (we’re already bringing you epic discounts up to 70% off storewide, after all!). So, stock up, hit that free shipping threshold, and let the savings roll in!

Can I pay with PayPal or Afterpay?

Yes, absolutely! Feel free to treat yourself with PayPal or Afterpay – because who doesn’t love options (and maybe a little delayed gratification)? Just pick your favorite at checkout and enjoy the sale!